Getting Started with NCI's Online Services

Student Wifi

Students can access Wifi when on campus by selecting Eduroam from the list of available networks on their device and using their NCI network credentials to login - A student's username should be in the format of x12345678@student.ncirl.ie and the password is the one created when registering with the college.

To learn more about how to connect to the Eduroam Wifi please read the following article: How to connect to Eduroam


See more articles relating to Wifi here:

WiFi & Connectivity

How to reset my Network Password 

 

Timetables

All students will need to view their class timetable to find out when classes are. To do this, you need to go to the MyTimetable App 

Timetables can be accessed:

  1. By using the Login button – if you are fully registered and have been for a minimum of 48hrs you will be able to see your class information through the myTimetable app using your login. The information displayed through the app is specific to the individual’s registration so they will only see class information that is relevant to them. If your class is split for tutorials, you may see different time slots than your peers, depending on how the class was split for tutorials.

    Please see the following helpful article to help with this process - How do I access myTimetable and view my Timetables?

     

  2. By using the Guest button  The timetable website is open to all students and shows the timetables for all courses. The main difference using this method as opposed to logging in is that students are required to use a filter to find the correct timetable. 

    Please see the following helpful article to help with this process - How do I access timetables via the Search function on myTimetable app?

    For courses that have different tutorial groups, these timetables will show all tutorial events on the timetable. Students would need to know which tutorial group they are in, in order to know which events to attend.


See more articles relating to Timetables here:

Central Timetable Office

 

Support Hub

The NCI Support Hub is what you are viewing now. It's the college’s shared knowledgebase and support page, the Support Hub has articles from over 15 departments within the college. The Support Hub contains over 500 useful articles and also allows both Staff and Students the option of submitting support requests with several departments. To use the NCI Support Hub, simply type a keyword or question in the search box, and make sure to sign in before you search. 

If a suitable answer to your question is not returned, you can click Submit a request from the top right and select the department of your choice.

For guidance on how to login to the Support Hub see: How do I access and sign into the NCI Support Hub

Image of the Support Hub


See more articles relating to the Support Hub here:

The Support Hub

 

MyApps Portal

Click here to go to MyApps Portal

MyApps is an online portal that provides students with access to online versions of Microsoft Office365 desktop apps like Word, PowerPoint, Excel and some other cloud-based apps which help students to share files and collaborate on them in real-time.

On the portal, there is also a section with links to NCI specific online apps for ease of use, such as myTimetables, The Support Hub, Virtual Desktop etc.

 

Image of MyApps portal

Through the MyApps portal students can install a copy of Office365 desktop to their personal device. See: How do I get a copy of Microsoft Office to install on my personal device


See more articles relating to the MyApps Portal here:

SharePoint & OneDrive

Cloud Services

Virtual Desktop

 

Moodle

Click here to go to Moodle

Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create a personalised learning environment.

Lecturers within the National College of Ireland use Moodle to upload course notes and accept student submissions, amongst other things. 

Students can see course notes, assignments, forums, and quizzes within Moodle. 


See more articles relating to Moodle here:

Moodle

 

MyDetails

Click here to go to the MyDetails app in the myApps portal

MyDetails is an online portal that allows students to view their registration information, update personal information i.e. current address etc., pay fees and view exam results.

Please note the password will be the same as your Office 365 one. 

 

For help getting into MyDetails please see the following article - How do I log in to myDetails?

 

Password Management

Click here to go to Password Manager

Password Management is an online service that allows students to register, reset or change their network password at any time. To access this service open the following link on a device that has internet access -  http://password.ncirl.ie

Once on the homepage, you can select the option that is most applicable to you and then follow the instructions presented to you.

 

Image of Password Management portal

For security reasons, if you incorrectly enter your network password multiple times when trying to access any NCI online services, your IT account will be locked. If this happened, the Password Management service can help you reset your account so you can regain access.


See more articles relating to Account Management here:

Accounts & Passwords

How do I reset my password

How do I reset my MyDetails/Quercus password?

 

SEAtS Student Attendance App

This application is only relevant to full-time on campus students in academic Year 2026 - 2027

NCI uses the SEAtS attendance monitoring app to help students stay engaged and supported throughout their studies. Students log attendance using their smartphone when attending scheduled classes on campus. It uses Bluetooth beacons installed in classrooms to confirm you are physically present.

Attendance monitoring is not a disciplinary tool, it’s a supportive measure to help identify when students may need additional assistance or advice from NCI’s support teams.

See more articles relating to Attendance Monitoring here:

Attendance

 

Microsoft Teams

Microsoft Teams is an online environment where students can attend online classes & tutorials and also a community space where students can communicate with staff and students.

To get started with MS Teams please follow the steps outlined in the following article - Getting started with Teams and online classes?


See more articles relating to Microsoft Teams here:

Microsoft Teams 

 

Printing, Photocopying & Scanning

Click here to go to Student Print to top-up in the myApps portal

Printing, Photocopying & Scanning facilities are available to students when on campus.

New Students are given a €5.00 credit when they first start with NCI.

Printing & Photocopying Costs:

  • Black & White: 8 cents per page
  • Colour: 50 cents per page

*Scanning is free and setup to send to student's student email accounts.

Students will need to swipe their student cards on the printers when printing/photocopying - see the following guide for details - How can students print when on campus?

If you need to add more credit, you can do so using this guide - How do I check or top up my print balance?


See more articles relating to Printing, Photocopying & Scanning here:

Printing and Scanning

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