I lost/damaged my student card. How do I request a new one?

If you need a new student card, you will first need to pay the €25 replacement charge with the Fees team.

Please note that cash is not accepted.

You can contact Fees to pay by submitting a request to them on the online Support Hub; please ensure that you sign before you make the request - you can do this by clicking the "Sign In" button at the top right of this screen.

After the Fees team have processed the replacement charge, your card will then be available to print; please note that this takes a minimum of 24 hours. After that, you can collect the new card from the information desk in the Support Hub on the ground floor of the Mayor Square campus.