How do I find out why my student card is not working

Kim O'Sullivan
Kim O'Sullivan
  • Updated

If you are having issues with your Student Card on the following services:

  • Card not swiping on the library turnstile
  • Card not swiping for class

If these issues are happening with your student card you will need to call into student services (ground floor) so they can check your card and see where the issue is. If you are not in the building but have had these issues you can then submit a request with Student Services, using the link at the top of the page. Please include the following details:

  • Your name
  • Your student number
  • The course you are attending
  • Your number on the back of your student card (essential)

Please note that your student card will not work if it is damaged.

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