Student Attendance and Engagement Policy

Eileen Long
Eileen Long
  • Updated

1.   Purpose

This policy sets out the NCI approach to student attendance and engagement, as core elements of our strategy for supporting student retention and success. The intent is to enable NCI to apply early, supportive interventions that help enhance the quality of teaching, learning and assessment experiences for students and Faculty/Associate Faculty within NCI. While this policy emphasises support over sanctions, it also outlines the systems used in NCI as a TrustEd Ireland provider, for monitoring international student compliance with immigration law as required by the Department of Justice.

 

2.   Scope and Definitions

This policy spans all validated undergraduate, postgraduate programmes delivered across on campus, online, or in hybrid formats. This policy should be read in conjunction with the NCI Attendance and Engagement Monitoring Procedure which outlines how the institution delivers this policy consistently across NCI programmes. 2026 will see the launch of a new NCI Attendance monitoring system, which will apply to full time, on-campus deliver in the first instance. Further communications on this will be shared with students and staff. There will be some programme specific exceptions to this policy, that will be agreed in programme validations and/or re- validation. Also linked to professional body requirements, academic decision-making, or contracts for on or off-campus delivery through academic partnership arrangements.

  • Attendance: Physical or synchronous presence in scheduled learning sessions (including blended and online delivery). Attendance data may be gathered – in line with GDPR requirements - through a variety of tools including manual registers, electronic attendance tracking systems, Bluetooth beacons; Learning Management System (LMS) and MS Teams log-in records.
  • Engagement: Active participation in scheduled learning demonstrated by a combination of behaviours and achievements including attendance; email and Learning Management System (LMS) interactions with faculty and other students; participation in presentations, group-work, labs, and discussions; successful attempts at in-class assessments, continuous assessments, and terminal examinations.

 

3.   Principles

  1. Student Retention: The primary goal of attendance and engagement monitoring is to retain our students until they successfully complete their programme of study.
  2. Supportive & Timely: Data informs early identification and interventions by faculty and support services who will respond with empathy and provide solution‑ focused actions to drive student retention and the successful achievement of module and programme learning outcomes.
  3. Inclusive & Flexible: Reasonable flexibility and accommodations will be provided for students with personal, professional, and financial constraints impacting on their ability to attend campus or online scheduled learning sessions.
  4. Transparency and Proportionality: Students will be informed during enrolment and registration the device specific requirements needed. E.g. Smart phone. How attendance and engagement data is captured, measured, and used is communicated plainly to students and faculty/Associate Faculty. Punitive measures are last resort and used only where required by funding or regulatory authorities (e.g., visa compliance) or in relation to academic integrity concerns.

 

4.   Policy Statements

  • All students are expected to attend and proactively engage in all scheduled teaching, learning and assessment activities at NCI.
  • Data will be captured in a variety of mechanisms including through SEAtS (NCIs new electronic system for full-time students 2026 onwards); manual registers; MS Teams log-in data; emails; Learning Management System (LMS) interaction data including polls and in-class tests, and formative and summative assessment results.
  • Attendance and engagement monitoring data will be captured, held, and reported in compliance with NCI, GDPR, regulatory, professional body and funding authority policies and Department of Justice requirements.
  • Students will be provided with access to their own data.
  • Students will be provided with mechanisms to identify reasons for absences or correct ‘false negatives’ in attendance data.
  • International student attendance data will be provided to the Department of Justice upon request, or if failing to meet Department of Justice obligations.
  • Faculty/Associate Faculty; Programme Directors; Vice Deans and Deans will have direct access to relevant dashboards to inform decision making about individual students, modules and programmes.
  • Central statistics will be gathered and shared to inform College governance and management decision-making around programme and support service quality, as well as teaching, learning and assessment practices.

 

5.   Procedures

This Policy is delivered across two phases:

 

6.   Roles and Responsibilities

 

RoleResponsibilities
Registrar
  • Oversight and implementation of the policy and procedure.
  • Ensuring data from attendance and engagement monitoring tools is accessible, accurate, complete and for use in decision making, internal and external reporting.
Head of Student Support and Welfare
  • Overall responsibility for providing targeted supports to individual students, modules, and programmes regarding the attendance and monitoring system and to enhance retention and student success.
  • Providing guidance to programme directors, Vice-Deans and Deans on the utilisation of attendance and engagement data for decision-making, programme and thematic reviews and reporting.
Student Support and Welfare Team
  • First line of contact and support for students and faculty.
  • Manages formal attendance and engagement monitoring tools.
  • Provides access to and extracts from formal tracking tools at an individual, module, programme, school and institutional level for approved monitoring and reporting purposes.
  • Providing direct support and guidance to students at risk of withdrawing or struggling to engage/attend scheduled classes.
Deans
  • Ensuring attendance and engagement data is used at a module, programme and school level to inform decisions within the School across its portfolio of programmes.
  • Direct College policy and procedures to continuously improve the quality of the teaching, learning and assessment practices for students and faculty.
Programme Directors
  • Articulate module and programme specific attendance and engagement expectations in programme validation/revalidation documents, student handbooks and on Learning Management System (LMS).
  • When designing programmes for validation or re-validation. Ensure the Teaching and Learning strategy rewards presence with interaction, feedback and practice, not just content delivery.
  • Review attendance and engagement data from approved tools to enhance teaching, learning and assessment design in annual and cyclical review processes (Programme committee meetings).
Faculty/Associate Faculty
  • As required and if necessary access student attendance data and take appropriate action such as escalation to the student support team or Dean.
International Support Team
  • Ensuring international students are aware of their visa obligations requiring attendance at NCI and the obligations on the College to share data with the Department of Justice upon request.
  • Providing direct support and guidance to international students whose data has been requested and shared with the Department of Justice.
Students
  • Attend all scheduled learning events and actively engage in teaching, learning and assessment activities.
  • Proactively inform faculty or student supports if struggling to attend or engage, with a view to NCI providing supports or offering alternatives, such as a deferral, if needed.
  • International students are responsible for maintaining attendance in accordance with visa/immigration regulations and engaging with all College support processes promptly.

 

Version Control

Reference Code LRN-POL-001-PUBExecutive OwnerRegistrar
Policy/Procedure ManagerHead of Student Support and WelfareApproval BodyAcademic Council
Date ApprovedDecember 2025Effective Date01/01/2026
Date of Next ReviewDecember 2028Version NumberV1

Change Log:

Policy developed using legacy QAES provisions relating to student attendance, engagement and monitoring, with restructuring to establish a single standalone institutional policy governing expectations, monitoring mechanisms and use of attendance and engagement data. Content is aligned with current student support models, digital attendance systems and institutional governance arrangements.

Legacy QAES provisions superseded in part, as follows:

  • Chapter 5 – Learning & Teaching Environment (2018)

Attendance and engagement principles previously embedded within the teaching and learning framework are consolidated into a standalone institutional policy. Engagement data is now explicitly linked to programme monitoring, review and enhancement processes.

  • Chapter 6 – Admissions, Registration and Curriculum (2018)

Sections relating to learner attendance, engagement expectations, monitoring and re-engagement are replaced by a single institutional policy and supporting procedure, clarifying roles, thresholds, early interventions and application across all delivery modes.

  • Chapter 9 – Information Governance (2018)

Attendance-related data capture, access and reporting arrangements are formalised within this policy and its associated procedure, while broader institutional data governance requirements remain governed by Chapter 9.

 

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