Policy on Timetabling

Eileen Long
Eileen Long
  • Updated

1.  Purpose

This Policy outlines NCI’s institutional commitments, management, and governance structures for developing, approving, publishing, and managing timetables. This policy applies to all validated teaching and learning activities for online and on-campus programmes. It establishes a framework for the delivery of accurate, complete, consistent, and accessible timetables to support a high-quality learning and teaching experience across all validated programmes.

2.  Scope

This policy applies to all scheduled teaching and learning activities at NCI managed by the Central Timetabling Office (CTO) using the College’s central timetabling system. The policy spans all validated undergraduate, postgraduate programmes delivered across on campus, online, or in hybrid formats. This policy should be read in conjunction with the NCI Timetabling Procedure which outlines how the institution delivers this policy consistently across NCI programmes.

3.  Principles

Timetabling at NCI is designed and delivered in adherence to three core principles:

  • Completeness – Accurate and complete timetables are published annually, in advance of each new academic year, spanning all validated programmes for online and on-campus delivery to enhance full-year planning and long-term visibility to learners, faculty/ associate faculty (AF) and staff.
  • Consistency – All scheduled teaching and learning activities for core and elective modules will be applied consistently against programme validation specifications. We will seek to minimise changes to the published timetables to maintain consistency for learners and faculty/AF.
  • Clarity in Communications – Timetables will be published annually by the CTO, accessible by applicants, enrolled learners, and faculty/AF. Any changes to the published timetables will be processed and communicated to learners and faculty/AF in a clear, consistent, and timely manner.

4.  Policy Statements

  • CTO manages the allocation of teaching space and the scheduling of all timetabled teaching and learning activities at NCI.
  • All campus spaces designated as teaching venues are managed centrally through Syllabus+, and only the CTO is authorised to allocate such spaces.
  • A full annual timetable spanning semesters one, two, and three will be developed and published in July each year for the academic year (AY) ahead.
  • Internal non-academic unit stakeholders (such as ELI. Facilities and Exams) will also participate in the planning phase of the annual timetabling process, to ensure ongoing needs and commitments are built into the AY timetable within the pre-publication phase.
  • Published annualised timetables will aid the effective utilisation of the physical NCI campus for all non-teaching events, meetings, internal and external bookings etc. as space availability will be known up to one year in advance rather than a few weeks before the start of each semester, as was previously the case.
  • Final decisions regarding timetabling room allocations rest solely with the CTO.
  • All timetabling activities will be carried out in accordance with the Timetabling Procedure.
  • Draft and final versions of timetables will be subject to detailed quality checks within the Schools and CTO for accuracy, completeness, and to minimise conflicts.
  • The allocation of rooms and resources will be undertaken in a fair and transparent manner, prioritising teaching, learning and assessment needs.
  • Room allocation decisions during the timetabling planning phase will take account of anticipated student numbers, accessibility or equipment requirements, and the suitability of the teaching environment.
  • Exminations, larger classes and those with fixed teaching requirements will be given precedence in space allocation. Full-semester bookings will take priority over ad hoc or partial-week requests.
  • No teaching activities will be scheduled on public holidays, Good Friday, Reading Weeks or during the official Christmas closedown period, in line with the College’s Academic Calendar.
  • All teaching events — including any amendments, rescheduled sessions, make-up classes, or revision hours — will be published to learners and faculty/AF via myTimetable.
  • Post-publication changes will follow the published amendment process, and the outcomes will be communicated clearly to all affected parties in a consistent, clear, and timely manner.
  • Placeholders for Supervision will be held on faculty/AF timetables.
  • Placeholders for Electives will be held on faculty/AF timetables and Learner timetables.

5.  Procedure

This policy is delivered through the following two phases of work. Further details on the timelines, roles, responsibilities and actions in each of these phases is published in the Timetabling Procedure document and associated guidelines.

6.  Key Roles and Responsibilities

Registrar
  • Overall responsibility for the NCI timetabling process to ensure institutional standards and service levels are maintained.
  • Ensure the consistent implementation of the timetabling policy and procedure across NCI.
  • Reviewing biannually feedback from the Schools and NCI Students’ Union to inform ongoing service improvements.
CTO Manager
  • Responsibility for the accuracy, completeness, and accessibility of NCI timetables pre- and post-publication.
  • Manage change requests post-publication, with a view to maintaining consistency with published timetables.
  • Extracting data to inform reporting and decision making on workforce planning, teaching space suitability and utilisation.
Deans
  • Overall responsibility for workload allocation and the quality of the learner and faculty/AF experience within the School.
  • Approval of all final timetables for validated programmes in the School.
  • Escalation point for Vice-Deans for significant timetabling challenges in consultation with the Registrar.
Vice-Deans
  • Ensuring accurate and complete timetables for the full AY are submitted to CTO within the published deadlines via AOMs.
  • Lead negotiations with faculty/AF throughout the pre-publication phase to achieve annual publication commitments.
  • Key School decision-maker on post-publication change requests focused on minimising changes to published timetables by finding alternative Faculty/AF where possible.
IT Director
  • Ensure that support is provided to the CTO Manager as the Business Lead.
  • Ensure the IT Team provide access supports to faculty/AF and Learners.

Faculty/

Associate Faculty (AF)

  • Engage with the Vice-Deans and AOMs throughout the planning phase to discuss timetabling availability and preferences.
  • Deliver all agreed published timetabling commitments.
  • Submit change requests and report any inaccuracies in the published timetables to CTO via the Support Hub.
  • Alert Vice-Deans directly if unable to honour timetabled   commitments 24 hours or less in advance of scheduled delivery.
  • Follow the Sick leave policy regarding the rescheduling of classes.
Academic Operations Managers (AOMs)
  • Provide an intermediary liaison service between the Schools and CTO to enable NCI to publish annualised timetable each year.
  • Be the key conduit for support and communications with and to the Vice-Deans and faculty/AF throughout the pre-publication drafting and final timetable preparation phases.
  • Support the Vice-Deans and CTO to solve post-publication timetable challenges as they arising throughout the AY.
Programme Coordinator ·         Provide timely and accurate communications to learners and faculty/AF on changes to the published timetables, particularly any changes less than 24 hours in advance of delivery.
Learners
  • Attend and engage with all teaching and learning activities for your programme published on the mytimetable App.
  • Report inaccuracies or access challenges to the published timetables via the Support Hub.

 

Version Control

Policy Number TCH-POL-005-PUB Approval Body Academic Council
Policy/Procedure Manager Central Timetabling Manager Executive Owner Registrar
Date Approved 18/06/2025 Effective Date 01/09/2025
Date of Next Review 18/06/2028 Version Number V1.0

 

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