What do I do if I have a problem with my IRP card?

Sheila Mahon
Sheila Mahon
  • Updated

If your Irish Residency Permit (IRP) card has any mistakes on it you will need to contact immigration directly.

Common mistakes include;

  • Name spelt incorrectly
  • Date of birth
  • Wrong expiry date (more information below)
  • IRP card never received

How to contact immigration

For any queries with immigration on Registration / Renewal or general queries, you must send them with the Immigration Customer Service Portal.  This is the immigration information on how to submit a query https://www.irishimmigration.ie/registering-your-immigration-permission/submitting-registration-or-renewal-queries/

The most important things you need to include in the query to immigration are,

  1. A clear subject line 
  2. Clear and concise description of the problem
  3. Include full name (as it appears in your passport)
  4. Date of birth
  5. Immigration reference number (located on the back of the IRP card)
  6. Postal address including eircode 
  7. Attach a copy of your immigration letter that international support issued to you
  8. Attach a picture of your IRP card front and back

For more information on the ID Pal system used by immigration please see this article https://id-pal.my.site.com/FPXQLcNgusCbNeZzjG4gRb7JAMSmFxAGKJJkvYsj/s/article/Help-using-ID-Pal-as-part-of-your-Immigration-Service-Delivery-Website-Registration

If you have any issue with receiving the confirmation email, please, contact IDPalSupport@Justice.ie

 

Wrong Expiry Date

IRP cards are issued to students with a validity of 12-15 months depending on their course duration and expected graduation. 

Examples:

  • Masters programme commencing in September, expected graduation November - Your IRP card should be issued with an expiry of November.
  • Higher Diploma programme commencing in September, expected graduation is November - Your IRP card should be issued with an expire of November.
  • Undergraduate programme (Bachelor or Higher Certificate).  Your IRP card should be issued for 12 months from September - September.  You will need to renew your visa each year. Please see our article on how to renew your student visa.
  • January intake for Computing Students (Masters or Higher Diploma), expected graduation Spring - Your IRP card should be issued with an expiry of Spring.
  • January start for Business Students, expected graduation November of following year - Your IRP card should be issued for a 12-15 month period and then you will need to pay to renew your student visa  to your graduation date in November

 

  

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